What is the Blackboard Connect service?

The Blackboard Connect service allows authorized Warren Township Highway Department staff to create and rapidly disseminate time-sensitive messages to every email address and telephone number stored in the notification database. With the Blackboard Connect service, authorized users can contact thousands of residents/businesses in minutes. Only authorized users are allowed access to the system.

Show All Answers

1. What is the Blackboard Connect service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Is my telephone number included in the notification database?
5. May I use a cell phone as my notification database listing?
6. What precautions are being taken to protect personal information?
7. Will there be a way to positively identify incoming calls that are made by the township using the system?
8. Will the Blackboard Connect service work if I have a call screening system on my phone?
9. If I am a non-resident homeowner, what phone should be listed in the notification database?
10. If I have provided more than one phone number, when will they be called?
11. My primary phone or my second listing is a cell phone with a non-local area code. Will the Blackboard Connect service call numbers outside the area?
12. How does the Blackboard Connect system respond to busy signals or no-answer situations?
13. I am receiving township notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
14. I was not able to listen to the entire call. Is there a way to repeat the message?
15. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?