Social Services

The Senior Center has a Social Service staff ready to assist residents. Information and help can be provided in applying for federal, state and local programs including:

Benefit Access:  License Plate Sticker Discount & RTA Senior Ride Free  

Receiving these two benefits begins with filing ONE application: The Illinois Benefit Access Application. To be eligible you must be 65 or older, or over 16 and totally disabled; AND have a qualifying annual income. Applications must be submitted online. Make an appointment to learn more about the program and what documents are needed.

Secretary of State’s Office

Information and assistance is provided with driver’s licenses & registration sticker renewal, State ID and REAL ID. 

Medicare and Social Security Information and Assistance

Our trained Senior Health Insurance Program (SHIP) counselors are available by appointment to provide information and assistance navigating the Medicare and Social Security process and what you need to know to avoid penalties as well as one-on-one assistance with:

  • Enrollment
  • Advantage Plans
  • Supplements/Medigap
  • Medicare Savings Program
  • Prescription Drug Plans/Part D
  • Insurance Claims

Utility and Financial Assistance Programs

Information, screening and assistance provided applying for and maintaining eligibility for different programs such as:

  • LIHEAP (Low Income Home Energy Asst Program) a federal/state program for those eligible to receive yearly credit on gas and electric bills.
  • Supplemental Nutrition Assistance Program (SNAP)/Food
  • Medicaid
  • Prescription Drug Assistance

We have additional information on:

  • Housing
  • Legal Services
  • Elder Abuse
  • Counseling Services
  • Transportation
  • Caregiving Resources
  • Home services, repairs & improvements
  • Senior Health Insurance Program (SHIP)

Support Group

For anyone looking for support as they go through any life change. Support Group meets Wednesdays 1:30 - 3:00pm.

Medical Equipment Lending Closet

Notary Services

Discount Taxi Program

  1. Senior Center

    Physical Address
    17801 W. Washington St.
    Gurnee, IL 60031

  2. Sherie Palmer

    Social Worker
    Phone: 847-244-1101, ext. *509

  3. Susan Suhling

    Social Worker
    Phone: 847-244-1101, ext. *516